Effect of Occupational Stress on Employee Performance of Deposit Banks in Abia State

• Post by: ejem
• November 7, 2022
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ABSTRACT

This study examined the effect of occupational stress on employee performance of deposit money banks in Abia State. The specific objectives were to examine the influence of pressure-induced stress on employee effectiveness in deposit money banks in Abia State, Assess the effect of workload-induced stress on employee efficiency in deposit money banks in Abia State, evaluate the effect of target-induced stress on employee service delivery in deposit money banks in Abia State. To achieve the above objectives, three hypotheses were formulated and tested in the study. Data were analyzed using regression analysis. The result showed that pressure-induced stress had a significant effect on employee effectiveness in deposit money banks in Abia State (b=0.140, t=2.746, p<0.006). Workload-induced stress had a significant effect on employee efficiency in deposit money banks in Abia State (b=0.248, t=4.368, p<0.000). Target-induced stress had a significant effect on employee service delivery in deposit money banks in Abia State (b=0.358, t=6.349, P<0.000). It was recommended that banks should redesign jobs/tasks to reduce workload, set realistic targets to achieve, and improve the quality of services to reduce pressure on their employees. The study concluded that pressure-induced stress, workload-induced stress, and target-induced stress are related to job stress in deposit money banks and negatively affect the performance of employees.

Keywords: Employee Performance; Occupational Stress; Deposit Banks

Authorship: Maduagwu, E. N. and Njoku, O. B. | FULL PDF