Work Engagement and Employee Retention of Deposit Money Banks in Ebonyi State

Work Engagement and Employee Retention of Deposit Money Banks in Ebonyi State

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  • April 2, 2024
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Authors 
 Ede, Titus Eguji PhD, Charles Emeka Nwobia, PhD2, & Ogbuke, John Chukwudi3
AuthorsAffiliation
1stDepartment of Psychology and Sociological Studies, Ebonyi State University, Abakaliki    
2ndDepartment of General and Entrepreneurial Studies, David Umahi Federal University of Health Sciences, Uburu, Ebonyi State
3rdDepartment of Marketing, Enugu University of management and Technology, Enugu State
Abstract 
 The study evaluated the work engagement and employee retention of deposit money banks in Enugu state. The specific objectives were to: examine the relationship between leadership skills and employee development; and evaluate the relationship between communication and employee morale of deposit money banks in Ebonyi state. The area of the study was the selected and international recognized banks in Abakiliki Metropolis in Ebonyi state. The study used the descriptive survey design approach. The primary source of data was the administration of questionnaire. The population of the study was seven hundred and twenty seven (728) staff. Ferund and Williams formula was used to get the sample size of Two hundred and fifty two (252) at 5 percent margin of error. Two hundred and thirty five (235) staff returned their questionnaire and accurately filled. Data was presented and analyzed by mean score (3.0 and above agreed while below 3.0 disagreed) and standard deviation using Sprint Likert Scale. The hypotheses were analyzed using Z – test statistic tool. The findings indicated Leadership skills had significant position with relationship with employee development, Z (95, n = 235), 7.453 < 8.627, P.< .05 and Communication had significant positive relationship with employee morale of deposit money banks in Ebonyi state Z(95, n = 235), 5.414 < 7.061, P.< .05. The study concluded that leadership skills and communication had significant position with relationship with employee development and employee morale of deposit money banks in Ebonyi state. The study recommended among others that the management should endeavor to possess leadership skills for effective problem solving in the organizations and the opportunity to develop goods and services that set the firm apart from rivals and creating a competitive advantage.

Keywords: Work Engagement; Employee Retention; Leadership Skills; Employee Morale

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